You can track your order online at our KFTC courier page, or via the courier specified in your confirmation email. All you need is your reference number (found on your order confirmation email), your postcode and telephone number.
If you have chosen standard free delivery for a large product, you can find out the expected time of your delivery after 9pm the night before your confirmed delivery date. Simply go to KFTC courier and enter your details to view the delivery schedule. Please note: In some instances, the information for your delivery may not become available until after 10pm.
Contact Us
Need Help?
Don’t hesitate to ask us something. Yes, of course. Now, you can contact us via our email address, info@ceylonsale.net.
If you prefer, you can write to us at:
Ceylon Sale Team
Kumara Free Electronics (PVT) LTD
No.21, Ground Floor, Shopping Complex,
D.S. Senanayake Road,
Borella, Colombo 8
Sri Lanka
00800
Or, please use our online contact form shown below and we’ll contact you in a short time.
Give us a Call
If you are having problems with a product, don’t hesitate to contact our Knowhow team on +94 (078) 8 616 705. They provide technical support for all of our products, including white goods and
computers.
Please call Dinesh on +94 (078) 8 616 705 to speak to a member of our Sales Team. They are available:
- Monday to Friday : 09:00 am – 06.30 pm
- Saturday : 09:00 am – 06:00 pm
Customer Service and Care Plan/Warranty support can be reached on +94 (078) 8 616 705 and is available:
- Monday to Friday : 09:00 am – 06.30 pm
- Saturday : 09:00 am – 06:00 pm
- Sunday : 10:00 am – 01:00 pm